Closed
See University of Birmingham’s historyApplications closed on 11 October 2026.
Employers often reopen at a similar point in the year.
Intermediate apprenticeship · Level 2 · Marketing and sales
IT Service Desk Customer Service Apprentice
University of BirminghamWest Midlands, B15 2TT
- Disability Confident employer
- Wage
- £22,037 a year
- Hours a week
- 35
- Duration
- 1 Year 6 Months
- Starts
- 16 November 2026
- Posted
- 30 September 2026
Application window
Closed
Posted
Starts
About this apprenticeship
The IT Service Desk is the public face of the University’s IT Services department. The Service Desk handles everything from individual technical problems to system outages. They are a single point of contact for our users - helping them to easily find solutions, request help, and contact other IT teams.
Working week
Monday to Friday, between 8.00am - 6.00pm.
Training
- Course
- Customer service practitioner (level 2)
- Training provider
- THE OPPORTUNITY PROVIDER LTD
- Reference
- 2000055178
Where you’ll work
- Edgbaston, Birmingham, West Midlands, B15 2TT Get directions (opens Google Maps in a new tab)
Marketing and sales near Birmingham
See all →- Customer Service Sales ApprenticeEDA Learning and Development · Potterton Way · 4 miles away · IntermediateCloses 15 NovCloses
- Apprentice Licensing Customer Service AssistantSolihull Metropolitan Borough Council · Solihull · 7 miles away · IntermediateCloses 15 NovCloses
- Jericho (The ReUsers/ WoodShack) Customer Service apprenticeshipThe Jericho Foundation · Riland Industrial Estate · 9 miles away · IntermediateCloses 15 NovCloses
- Customer Service Administrator ApprenticeISM Networks Furniture Services · Halesowen · 5 miles away · IntermediateCloses 20 NovCloses
- Customer Service ApprenticeOakland International · Redditch · 8 miles away · IntermediateCloses 20 NovCloses
- Sales Executive ApprenticeTechys2u · Stourbridge · 9 miles away · HigherCloses 20 NovCloses
Other apprenticeships near Birmingham
See all →- Business Administration/Customer Service ApprenticeUniversal Solutions Trading · Mucklow Hill · 5 miles away · AdvancedCloses 15 NovCloses
- Level 3 Early Years Educator ApprenticeshipC M Williams & R Bloomer a Motherwell · Kingswinford · 11 miles away · AdvancedCloses 16 NovCloses
- Financial Administrator ApprenticeshipAffinity Business Services · B17 9NT · under a mile away · AdvancedCloses 17 NovCloses
- Childcare Apprenticeship – Level 3 Early Years Educator (WM)Victoria Nursery · Birmingham · 1 mile away · AdvancedCloses 17 NovCloses
- Early Years Educator Apprenticeship Level 3Hockley Community Day Nursery · Birmingham · 2 miles away · AdvancedCloses 17 NovCloses
- Administrator ApprenticeSwift ACI · Caroline Point · 2 miles away · AdvancedCloses 17 NovCloses