Advanced apprenticeship · Level 3 · IT and digital
IT Service Desk Engineer Apprentice
Sona ITHA7 1BT
- Wage
- £23,000 a year
- Hours a week
- 37.5
- Duration
- 1 Year 5 Months
- Starts
- 24 November 2026
- Posted
- 22 October 2026
Application window
Closes
Posted
Starts
About this apprenticeship
You will join the 1st Line Support team and become the first point of contact for our clients. You will work through monitoring alerts, user requests and starters and leavers, following our documented processes, and escalate anything outside your remit to 2nd Line.
Working week
Monday to Friday, 9am - 5pm.
Training
- Course
- Information communications technician (level 3)
- Training provider
- QA LIMITED
- Reference
- 2000060240
Where you’ll work
- STANMORE BUSINESS AND INNOVATION CE, HOWARD RD, HA7 1BT Get directions (opens Google Maps in a new tab)
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