Customer Service Apprentice

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About this apprenticeship

Start your customer service career with Rail Futures. Supporting learners, colleges, employers and industry partners by answering enquiries, keeping records accurate and coordinating appointments, you'll develop practical skills in phone, email and digital channels while working towards the L2 Customer Service apprenticeship standard.

Working week

Monday – Friday 8am – 4pm 30 minutes lunch break 37.5 hours per week.

Training

Course

Customer service practitioner (level 2)

Level

Level 2 · Intermediate apprenticeships

Training provider

CITY OF SUNDERLAND COLLEGE

Reference

2000060564

Where you’ll work

• SUITE 123, MISTRAL HOUSE, KINGFISHER WAY SILVERLINK BU, WALLSEND, NE28 9NX Get directions (opens Google Maps in a new tab)