Advanced apprenticeship · Level 3 · IT and digital
IT Service Desk Apprentice
Connect SystemsChesham, HP5 1NZ
- Wage
- £19,000 a year
- Hours a week
- 40
- Duration
- 1 Year 5 Months
- Starts
- 2 December 2026
- Posted
- 28 October 2026
Application window
Closes
Posted
Starts
About this apprenticeship
The IT Service Desk Apprentice role exists to get clients working again quickly, taking first contact on support requests, triaging them accurately and resolving common issues first time. The role owns its service desk tickets, SLA compliance, ticket triage, 1st line troubleshooting, and billable hours.
Working week
8am - 5pm or 9am - 6pm.
Training
- Course
- Information communications technician (level 3)
- Training provider
- QA LIMITED
- Reference
- 2000061415
Where you’ll work
- THE ISLAND, MOOR ROAD, CHESHAM, HP5 1NZ Get directions (opens Google Maps in a new tab)
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